Privacy Policy

Last updated: October 31, 2026

This policy explains what information Searchistry collects, how we use it, and the choices you have. It covers searchistry.ai, the Searchistry dashboard, the Searchistry API and MCP server, and the Searchistry connector for Looker Studio (together, the "Service"). Searchistry is based in Toronto, Ontario, Canada. You can reach us at hello@searchistry.ai.

On this page

Information we collect
How we use information
AI platforms and data suppliers
The Looker Studio connector and Google data
Who we share information with
How long we keep information
Security
Your choices and rights
Where information is stored
Children
Changes to this policy
Contact us

1. Information we collect

Account information: your name, email address, password (handled by our sign-in provider and never stored in plain text), workspace name, and the role of each team member.
What you set up: brand names, website domains, competitors, the questions you track, countries, languages and other settings.
Results we produce for you: answers from AI platforms to your tracked questions, the sources they cite, the brands they mention, and the reports and drafts we create from them.
API keys: we store only a scrambled (hashed) version of each key, so we can't read it back. We record when each key was last used.
Billing information: on paid plans, our payment processor (Stripe) handles your card details. We receive only limited details, such as your plan, billing contact and the last four digits of your card.
Usage and device information: basic technical data such as IP address, browser type, pages visited and error logs, which help us keep the Service working and secure.
Cookies and browser storage: the dashboard uses them to keep you signed in and remember your settings. We don't use advertising cookies in the dashboard.
Messages you send us: emails and support requests.

We don't intentionally collect sensitive personal information, and we ask that you don't put personal information about other people into the questions you track.

2. How we use information

To provide the Service: run your tracked questions across AI platforms, measure visibility, and show you results, reports and recommendations.
To run your account: sign-in, team access, billing and support.
To send service emails, such as alerts, reports, receipts and important updates. We send marketing emails only with your consent, and you can unsubscribe at any time.
To keep the Service secure, prevent abuse and fix problems.
To improve the Service, using aggregated or de-identified data that doesn't identify you or your business.

We don't sell your personal information, and we don't use your data to train AI models.

3. AI platforms and data suppliers

To check how AI platforms answer your tracked questions, we send those questions, with the country and language you chose, to AI platforms and to data suppliers that run them for us, such as DataForSEO, Anthropic and Mistral. We may also send AI answers to an AI model to identify brand mentions and write summaries. We send only what these checks need, not your account details. These providers process the data under their own terms and privacy policies.

4. The Looker Studio connector and Google data

The Searchistry connector lets you bring your Searchistry data into Google Looker Studio (also called Data Studio).

To connect, you enter a Searchistry API key. Google stores it in your own Google account's settings for the connector, so the connector can use it. You can stop access at any time by revoking the key in Searchistry or removing the connector in Looker Studio.
The connector only requests data from Searchistry's own API and passes it to your Looker Studio reports. It doesn't read your Google Drive, Gmail, Sheets or any other Google data.
The only Google permission it asks for is permission to connect to an external service, which is how it reaches Searchistry's API.

Searchistry's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We share information only as needed to run the Service:

Service providers that host and run it for us: Supabase (database and sign-in), Cloudflare (hosting and network), Resend (email), Stripe (payments), and the AI platforms and data suppliers described above.
People in your workspace, based on the roles you give them, and anyone you choose to share a report with.
Authorities, when the law requires it, or to protect the rights, safety and security of our users, the public or Searchistry.
A buyer or successor, if Searchistry is part of a merger, acquisition or sale of assets. We'll tell you before your information becomes subject to a different privacy policy.

6. How long we keep information

We keep your information while your account is active. If you close your account or ask us to delete your data, we delete it within 30 days, except records we must keep by law, such as invoices. Copies in backups are removed within 90 days.

7. Security

We use encryption in transit, access controls that keep each workspace's data separate, hashed API keys and limited staff access. No system is perfectly secure. If we learn of a breach that affects your information, we'll tell you as the law requires.

8. Your choices and rights

Depending on where you live, including under Canada's PIPEDA, the EU and UK GDPR, and US state laws such as the CCPA, you may have the right to access, correct, export or delete your personal information, and to object to or limit some uses of it. Email hello@searchistry.ai and we'll respond within 30 days. You can also contact your local data protection authority, such as the Office of the Privacy Commissioner of Canada.

9. Where information is stored

Searchistry is based in Canada, and our providers store and process information in Canada, the United States and other countries. Where required, we use appropriate safeguards for these transfers.

10. Children

The Service is built for businesses and isn't meant for anyone under 18. We don't knowingly collect information from children.

11. Changes to this policy

We may update this policy. If the changes are significant, we'll tell you by email or in the Service before they take effect. The date at the top shows the latest version.

12. Contact us

Questions or requests: hello@searchistry.ai
Searchistry, Toronto, Ontario, Canada